Common questions around

UK Sponsor Management System

United Kingdom

UK Sponsor Management System

What resources are available after SMS user training for ongoing support?

Post-training, access guides, checklists, and expert consultations (e.g., from immigration solicitors). This helps your HR team address real-time queries, like updating an employee's CoS during a promotion, maintaining continuous compliance.

Why is Home Office sponsor compliance training critical for avoiding penalties related to our employees?

Non-compliance can result in fines up to £20,000 per illegal worker or licence revocation. Training equips your team to use SMS effectively, preventing issues that could jeopardize your sponsored employees' jobs and your hiring capabilities.

How does training on sponsor duties and compliance integrate with our HR processes?

It aligns SMS usage with your internal systems for onboarding, payroll, and audits. This streamlines compliance for sponsored employees, reducing administrative burdens and ensuring legal obligations are met without affecting productivity.

Can SMS compliance training be customized for my company's specific industry or size?

Yes, many providers offer tailored sessions based on your sector (e.g., tech or healthcare) and workforce size. This focuses on relevant scenarios, like managing seasonal workers, to better support your HR in handling employee sponsorship needs.

What happens if we make a mistake in the SMS regarding an employee's details?

Errors like late reporting can trigger Home Office audits or licence downgrades. Training teaches how to correct issues promptly, safeguarding your employees' immigration status and your company's reputation as a sponsor.

Who should attend SMS Level 1 and Level 2 user training in my company?

SMS Level 1 users (typically senior HR or compliance officers) handle full system access, including adding users and renewing licences, while Level 2 users manage day-to-day tasks like CoS assignments. Training is essential for anyone in these roles to confidently support your sponsored employees without risking Home Office enforcement actions.

What are the main responsibilities in using the Sponsor Management System for employee management?

As an HR, you'll use SMS to issue CoS for new hires, update employee details (e.g., address changes), and report if an employee stops working. Proper training minimizes errors that could lead to compliance visits or fines, protecting both your company and your migrant workers.

How often should my team get refresher training on UK visa sponsorship management?

With frequent Home Office updates (e.g., 2025 changes to sponsor guidance), annual refresher training is recommended. This keeps your team up-to-date, ensuring smooth visa extensions or switches for employees without compliance gaps.

What is the UK Sponsor Management System (SMS) and why does my company need compliance training for it?

The UK Sponsor Management System (SMS) is the Home Office's online platform where your company manages its sponsor licence, assigns Certificates of Sponsorship (CoS) to employees, and reports changes like job roles or absences. Compliance training ensures your HR team uses it correctly to avoid penalties, such as licence suspension, which could affect your sponsored employees' visas and your ability to hire internationally.

How does sponsor licence compliance training help prevent issues for our sponsored employees?

Training covers key duties like right-to-work checks, record-keeping, and timely reporting via SMS. This helps maintain your A-rated sponsor status, ensuring your employees' visas remain valid and avoiding disruptions like curtailment, which could force them to leave the UK prematurely.

More countries to explore