Residence Permit Delivery Return in Germany

When a talent misses residence permit delivery, what happens next
Last updated
October 29, 2025
Answered by:

In some cases, employees relocating to Germany may miss the delivery of their residence permit card. The card is typically returned to the immigration office, and if re-delivery fails, the employee must collect it in person. HR teams should be aware of this process to ensure timely follow-up and compliance.

Summay: RP delivery missed

Aspect Details
Origin Country India
Destination Country Germany
Service Type Residence Permit Card Delivery
Timeline 2–4 weeks after residence permit approval
Complexity Low to Medium
Key Challenges Missed delivery attempts, coordination with immigration office, delayed onboarding
Platform Modules Used Relocation tracking, document management, immigration case updates
Scenario Type Missed residence permit delivery and collection process
Authority Involved Local Immigration Office (Ausländerbehörde), Postal Services
Recommended Employer Action Track delivery status, coordinate with authority after failed attempts, assist employee with collection appointment

The Question

What happens if the relocated employee is not available to receive their residence permit card at their address?

The Answer

If the employee is unavailable during delivery, the residence permit card is usually returned to the local immigration office. In some cases, it may be re-sent once or twice. If unsuccessful, the employee is asked to collect it directly from the immigration authority.

A case of missed delivery of Residence

Context & Background: The Challenge

A relocated employee in Munich was unavailable to receive their residence permit card. Although delivery attempts were made twice, the card was eventually held for in-person collection at the local immigration authority, delaying onboarding documentation.

Jobbatical’s Approach

Jobbatical advised both the employer and talent on how to track permit delivery, communicate with the immigration office, and arrange a collection appointment after the final failed delivery.

The Outcome / Detailed Explanation

After two failed delivery attempts, the immigration office issued an appointment for the employee to collect the card directly. This ensured the permit’s secure handover and minimized further delays in verification and compliance processes.

Employer or Talent Steps

  • Track permit delivery updates through postal notifications.
  • If undelivered, contact the local immigration office immediately.
  • Book a collection appointment when re-delivery is no longer an option.

Key Learnings / Takeaways

  • Residence permit cards are returned to the immigration office after failed delivery attempts.
  • HR teams should monitor delivery timelines closely.
  • A clear process with the authority helps avoid extended delays in employee onboarding.

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At Jobbatical, we've handled over 15,000 relocations, helping HR teams automate visa processes and ensure compliance. These use cases showcase common scenarios, from tech talent mobility to executive family relocations, with key metrics like 50% time savings on applications.

Platform Benefits

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FAQs: Missed Deliery of Residence Permit

Can the residence permit be re-sent multiple times?

It may be re-sent once or twice before being held for pickup.

Who can collect the permit card?

Typically, only the residence permit holder can collect it in person.

How long does the immigration office hold the card?

Usually a few weeks, but it varies by city, so contact the office promptly.

Need help with Immigration services in Germany ?

Talk to our experts for industry best employee experience.

This covers the following use cases:

  • What happens if a relocated employee in Germany misses the delivery of their residence permit card?
  • Will the residence permit card be sent back to the German immigration office if not delivered?
  • Can the residence permit card be re-delivered to the employee’s address after a failed attempt in Germany?
  • How do employers handle cases where an employee’s residence permit card is returned to the immigration authority?
  • What should HR teams do if an employee cannot receive their German residence permit at home?
  • Does the immigration office automatically schedule a pickup appointment after failed residence permit deliveries?
  • How long does the immigration office keep residence permit cards that were not delivered?
  • Can an employer or authorized representative collect the residence permit on behalf of the employee?
  • What is the standard process in Munich if a residence permit card delivery fails twice?
  • How should global mobility teams track residence permit deliveries to avoid reissue delays?

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