Berlin Change of Employer Application Marked Incomplete – HR Guidance

How HR teams should proceed if the Berlin immigration office returns a change of employer application as incomplete.
Last updated
October 31, 2025
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HR teams sometimes face rejections when submitting a change of employer application in Berlin, even after following the checklist. The main issue often relates to the applicant’s permit status and document quality. Knowing how to respond can help resolve the challenge quickly.

Change of Employer Submission (Berlin Immigration/BIS) Challenges

Aspect Details
Origin Country Any (global use, most often from outside Germany)
Destination Country Germany (Berlin)
Service Type Change of Employer Submission (Berlin Immigration/BIS)
Timeline Varies; subject to BIS response times (typically 4–10 weeks, depending on document corrections)
Complexity Medium
Key Challenges Incorrect permit status (visa vs. residence permit), incomplete documents, low-quality scans
Platform Modules Used Case communication, document upload/scanning validation, HR support dashboard

The Question

What should HR do if the Berlin immigration office returns a change of employer application as incomplete, even though all checklist documents were submitted (including power of attorney forms, contract, job description, EZB, and scanned visa and passport)?

The Answer

When the Berlin immigration office marks a change of employer application as incomplete, HR should first check if the talent’s current status is only a visa and not a residence permit. Berlin typically allows a change of employer only if the residence permit was issued in Berlin. If the talent only has a visa (not a Berlin-issued residence permit), HR may be submitting the wrong application type. In this case, HR should contact the Berlin Immigration Office (BIS) using their official contact form for clarification. Additionally, ensure all uploaded documents—especially the visa—are high-quality scans, not just pictures, as poor image quality can result in rejections.

Change of Employer Document Challenges

Context & Background – The Challenge:

The Berlin immigration office (BIS) may mark change of employer applications incomplete if the talent has only a visa and not a Berlin-issued residence permit. Document issues, such as poor scans, can also lead to rejection. HR professionals need clarity on the right application process based on permit type.

Jobbatical’s Approach / Applicable Regulation:

Jobbatical recommends HR teams confirm the applicant’s current residence status before applying. Berlin typically allows a change of employer only when a residence permit was issued in Berlin. For visa holders, clarification from BIS is essential. Always provide quality scanned documents.

The Outcome / Detailed Explanation:

If marked incomplete, HR should check if the talent has a Berlin-issued residence permit or only a visa. If the latter, contact BIS via their official contact form for next steps. Ensure all documents submitted are clear scans—not photos—to avoid further delays.

Employer or Talent Steps:

  • Confirm if talent has a Berlin-issued residence permit or just a visa
  • Review BIS checklist and match submission to the applicant’s status
  • Use high-quality scans for all documents
  • Contact Berlin BIS for clarification when the application status is unclear
  • Document all communications for compliance purposes

Key Learnings / Takeaways:

  • Change of employer is usually possible only with a Berlin-issued residence permit
  • Visa holders may need a different application or BIS clarification
  • Document quality matters—prefer scans over photos
  • Use BIS contact form for case-specific guidance
  • HR should maintain detailed records of all submissions

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FAQs — Change of Employer Submission (Berlin Immigration/BIS)

What is the commom reason for change of employer application being marked incomplete by Berlin BIS?
The application is often marked as incomplete if the talent holds only a visa (not a Berlin-issued residence permit), or if required documents (like the visa or passport) were submitted as low-quality photos instead of proper scans.
Can a change of employer be submitted for talent with only a visa, not a residence permit?
Typically, Berlin allows a change of employer only if the talent has a residence permit issued in Berlin. For talent with only a visa, a different process may be needed—HR should contact BIS for guidance.
What documents should HR double-check before resubmitting the application?
HR should ensure all required documents are included and that each one is a clear, high-quality scan (especially the visa, passport, and employment contract). Avoid using smartphone photos.
Who should HR contact at Berlin BIS for clarification?
HR can reach out to the Berlin Immigration Office (BIS) using their official contact form found on the Berlin.de website. This allows for direct communication regarding specific case issues.
Is it acceptable to submit photos of documents or are scans required?
The Berlin immigration office prefers high-quality scans over photos. Submitting photos of documents may result in the application being marked as incomplete, so always use scans for official submissions.
Need help with Immigration services in Germany ?

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This covers the following use cases:

  • What should HR do if Berlin immigration returns a change of employer application as incomplete despite following the checklist?
  • Can foreign employees in Berlin change their employer if they only hold a visa and not a residence permit?
  • Why does Berlin BIS require residence permit issued in Berlin for employer change applications?
  • How should HR respond if document scans are rejected by Berlin immigration office?
  • Is it possible to submit a change of employer application in Berlin using pictures of visas and passports?
  • What’s the process if Berlin immigration states application is incomplete due to permit issued outside Berlin?
  • Who should employers contact at BIS for clarification on immigration submissions in Berlin?
  • What HR documentation causes change of employment applications to be marked incomplete in Berlin?
  • Does Berlin immigration accept smartphone photos of official documents for employer change applications?
  • What steps should HR take when receiving “antrag ist unvollständig” on a Berlin immigration application?

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