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Case for Russia national to Portugal
March 21, 2024
Platform feedback
Immigration
Portugal
The platform has all the features I needed. But some of are a bit mess. I confused with the categorisation of documents. Time schedule of task is also unclear, who is responsible of what. I tried to update form in time, though not sure how it affects to whole process. Although most of delays are related to bureaucracy handling of official services, which was expected.
Liked most:
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Immigration case for Nigeria national to Spain
March 12, 2024
Service feedback
Immigration
Spain
My agent (Mayline) was extremely helpful and always ensured she followed up both in communications and regular updates at all the different stages of the process. Great job from her.
Liked most:
Agent was professional and subject matter expert
Tasks were well streamlined for efficiency
Case for Venezuela national to Spain
March 8, 2024
Service feedback
Immigration
Spain
Pretty fast and good support
Case for Germany national to Spain
March 4, 2024
Service feedback
Immigration
Spain
Joan did a great job, always open to ask any type of questions
Liked most:
Agent was professional and subject matter expert
End to end support on services
Requested services were provided
Case for Argentina national to Spain
February 19, 2024
Service feedback
Immigration
Spain
I never felt alone during the whole process!
Immigration case for Turkey national to Netherlands
February 12, 2024
Service feedback
Relocation
Netherlands
Excellent support from Elouise. She is a trusted partner with great knowledge.
Liked most:
High transparency around case progress and decisions
Quick reply from the case agent
Received timely updates around the process
Case for Russia national to Estonia
February 10, 2024
Service feedback
Immigration
Estonia
It was a perfect, professionally organised process. I enjoyed collaborating with Katrin. She is professional, polite and attentive to details professional.
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Russia national to Estonia
February 10, 2024
Platform feedback
Immigration
Estonia
The platform is well organised from a UX/UI perspective.
Liked most:
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Frequency of notifications is okay
Information conveyed in notifications is correct
Notification timings are fine
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for Nigeria national to United Kingdom
January 30, 2024
Service feedback
Immigration
United Kingdom
Excellent
Liked most:
End to end support on services
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Relocation case for Greece national to Germany
January 28, 2024
Platform feedback
Relocation
Germany
Very good, but at times a little chaotic with all the buttons.
Relocation case for Greece national to Germany
January 28, 2024
Service feedback
Relocation
Germany
Very good! Also very happy with my agent!
Liked most:
Agent was professional and subject matter expert
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Requested services were provided
Tasks were well streamlined for efficiency
Case for Sweden national to Portugal
January 24, 2024
Service feedback
Immigration
Portugal
Mónica was super nice and helpful through out the entirety of the process. I am also now successfully relocated to Portugal, so 5 stars.
Liked most:
Agent was professional and subject matter expert
Tasks were well streamlined for efficiency
Immigration case for India national to United Kingdom
January 16, 2024
Platform feedback
Relocation
United Kingdom
Sometimes it does not auto refresh to show responses, I had to do a refresh to see the responses
Case for Brazil national to Germany
December 27, 2023
Service feedback
Immigration
Germany
My relocation agent, Vrinda, is the most helpful.
She always clarify my doubts with the most detailed information and a lot of patience.
She also is very diligent in replying and preparing my documentation.
There are so much burocracy to deal with and it was very important to have someone explaining how to do every step of the way.
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for United States national to France
December 22, 2023
Platform feedback
Immigration
France
so easy to use! great navigation!
Case for Australia national to Germany
December 12, 2023
Platform feedback
Immigration
Germany
The user interface is smooth and easy to navigate, which made everything very easy.
Liked most:
Able to reply directly from email
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Frequency of notifications is okay
Notification timings are fine
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for Australia national to Germany
December 12, 2023
Service feedback
Immigration
Germany
My agent, Mackenzie, was extremely helpful and professional. He has been very knowledgable and understanding during what was a non-standard procedure. He was flexible and went above and beyond to make sure all my documents were correctly submitted under considerable time constraints.
Liked most:
Agent was professional and subject matter expert
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Tasks were well streamlined for efficiency
Case for Germany national to Portugal
November 23, 2023
Service feedback
Immigration
Portugal
Super fast, easy and stress-free. On-premise support and great communication
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Venezuela national to Spain
November 15, 2023
Platform feedback
Immigration
Spain
Very intuitive & responsive
Liked most:
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for India national to Germany
November 14, 2023
Service feedback
Immigration
Germany
Highly responsive and kind
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Serbia national to United Kingdom
November 13, 2023
Service feedback
Immigration
United Kingdom
Mackenzie was very professional and kind and have guided me quickly and smoothly through the process.
Liked most:
Agent was professional and subject matter expert
Proactively addressed the questions and concerns
Quick reply from the case agent
Tasks were well streamlined for efficiency
Case for India national to Germany
November 8, 2023
Service feedback
Immigration
Germany
Anita (agent) is consistently outstanding, exceeding my expectations every time.
I was completely impressed with their professionalism and customer service.
Liked most:
Agent was professional and subject matter expert
End to end support on services
Proactively addressed the questions and concerns
Quick reply from the case agent
Requested services were provided
Tasks were well streamlined for efficiency
Case for Iran national to Germany
October 30, 2023
Service feedback
Immigration
Germany
Easy to understand how to work with. Very good feature for uploading and downloading documents. And agent representatives are responding so fast.
Regard,
Farhad.
Case for Argentina national to Spain
October 28, 2023
Platform feedback
Immigration
Spain
Very modern, flexible and easy-to-use platform.
Liked most:
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Able to find pending fields in forms
Clear understanding of what needs to be filled in forms
Due dates on forms help prioritize them
The view for forms is easy to understand
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Frequency of notifications is okay
Information conveyed in notifications is correct
Notification timings are fine
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for Argentina national to Spain
October 28, 2023
Service feedback
Immigration
Spain
Personnel very insightful, professional and careful about the entire process end-to-end.
Liked most:
Agent was professional and subject matter expert
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Tasks were well streamlined for efficiency
Case for Australia national to Germany
October 25, 2023
Service feedback
Immigration
Germany
Couldn’t have been better. Thank you!
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Sri Lanka national to Germany
October 25, 2023
Service feedback
Immigration
Germany
My agent is very friendly and helpful with my process. I'm happy with the overall service.
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Pakistan national to Germany
October 23, 2023
Platform feedback
Immigration
Germany
Great platform - super simple and easy to interact with.
Liked most:
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Frequency of notifications is okay
Information conveyed in notifications is correct
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for Pakistan national to Germany
October 23, 2023
Service feedback
Immigration
Germany
My agents were super amazing and helped me throughout the process.
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for India national to Germany
October 20, 2023
Service feedback
Immigration
Germany
Exceptional experience. It was great working with you guys. ontime response and very quick in the process
Liked most:
Agent was professional and subject matter expert
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Tasks were well streamlined for efficiency
Case for Brazil national to Spain
October 18, 2023
Service feedback
Immigration
Spain
Very efficient, good communication, easy to track...
Liked most:
Agent was professional and subject matter expert
High transparency around case progress and decisions
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Tasks were well streamlined for efficiency
Case for Brazil national to Spain
October 18, 2023
Platform feedback
Immigration
Spain
Platform is super easy to use he’ll a lot uploading, chatting and having over wall view of the process
Liked most:
Adding family member case is easy
Option to copy info to family cases is convenient
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Able to find pending fields in forms
Clear understanding of what needs to be filled in forms
Due dates on forms help prioritize them
The view for forms is easy to understand
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Frequency of notifications is okay
Information conveyed in notifications is correct
Notification timings are fine
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for Ghana national to Germany
October 17, 2023
Service feedback
Immigration
Germany
I like the proactiveness of the team and the professionalism of the team
Liked most:
Agent was professional and subject matter expert
End to end support on services
High transparency around case progress and decisions
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Received timely updates around the process
Requested services were provided
Tasks were well streamlined for efficiency
Case for Ghana national to Germany
October 17, 2023
Platform feedback
Immigration
Germany
Simple and user friendly.
Liked most:
Adding family member case is easy
Option to copy info to family cases is convenient
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Able to find pending fields in forms
Clear understanding of what needs to be filled in forms
Due dates on forms help prioritize them
The view for forms is easy to understand
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Frequency of notifications is okay
Information conveyed in notifications is correct
Notification timings are fine
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Case for South Africa national to Germany
October 12, 2023
Service feedback
Immigration
Germany
Mari-Liis has been excellent; always friendly and helpful.
Case for Netherlands national to Spain
October 11, 2023
Service feedback
Immigration
Spain
Fast replies from my agent Sonia, and everything is very well structured and organized. Takes away a lot of stress!
Liked most:
Agent was professional and subject matter expert
End to end support on services
Proactively addressed the questions and concerns
Quick reply from the case agent
Requested services were provided
Tasks were well streamlined for efficiency
Case for Uruguay national to Spain
October 5, 2023
Service feedback
Immigration
Spain
The information is clear, easy to follow.
Liked most:
Agent was professional and subject matter expert
Tasks were well streamlined for efficiency
Case for India national to Germany
September 27, 2023
Service feedback
Germany
Visa Application which was provided was in-correct.
I see all things are good about Jobbatical, however, please connect the Cusomer via Call to update all the things about visa.
Case for Russia national to Germany
September 25, 2023
Service feedback
Immigration
Germany
I feel like the platform made the relocation process easier for me. I appreciate that I could pay less attention to paperwork and not have to search for information about what documents are needed and how to submit them. I like that the relocation agents answered my questions, and I was not alone in this process. The platform is user-friendly, and I believe it saved my time. I have no negative emotions about communicating with agents.
Unfortunately, my case is really sad, as I had to wait a very long time and send additional documents several times without understanding what was happening. I have no idea why this happened. I don’t even know if it was some kind of mistake on my part or if the authorities simply failed or did their job poorly.
Liked most:
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Quick reply from the case agent
Tasks were well streamlined for efficiency
Case for Brazil national to Spain
September 21, 2023
Platform feedback
Immigration
Spain
Very easy to use.
Liked most:
Adding family member case is easy
Option to copy info to family cases is convenient
Able to search files conveniently
Multiple ways to share files
Upload/download of files is easy
Well organized files
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Listing order of tasks was fine
Seeing all tasks at one place is helpful
Immigration case for India national to Germany
September 19, 2023
Service feedback
Relocation
Germany
Georgiy is very prompt and quick in answering queries
Liked most:
Agent was professional and subject matter expert
Proactively addressed the questions and concerns
Quick reply from the case agent
Tasks were well streamlined for efficiency
Case for Spain national to Portugal
July 28, 2023
Service feedback
Immigration
Portugal
Mónica is super responsive and the her help was very useful
Case for United Kingdom national to Germany
April 3, 2023
Service feedback
Immigration
Germany
Originally was god and then my agent became slow then was switched to Georgiy Serdiukov. this is where it became one of the best experiences ever. he was fast, informative and spot on every single time. I am yet to have a service from any platform to this tier. He is the best
Liked most:
Agent was professional and subject matter expert
Proactively addressed the questions and concerns
Quick reply from the case agent
Tasks were well streamlined for efficiency
Case for United Kingdom national to Germany
April 3, 2023
Platform feedback
Immigration
Germany
UI and Platform was great!
Liked most:
Able to reply directly from email
Able to sort & search messages
Clean and intuitive messaging view
Messaging allows communicating quickly and easily
Case for Russia national to Portugal
January 11, 2023
Service feedback
Immigration
Portugal
I think people make the difference in the company. They would manage your expectations, recommend the right course of actions & share some pieces of advise that makes sense to follow, reach back in the timely manner. Overall, the process was a year long but I think we managed to reach what we need in the timely manner. I was reviewing some expats & digital nomads situations & people would do the same thing in 2 or 3 years, so this is crazy.
Liked most:
Agent was professional and subject matter expert
End to end support on services
Necessary steps and requirements were communicated
Onboarding instructions were easy to follow
Proactively addressed the questions and concerns
Quick reply from the case agent
Requested services were provided
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