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Case Study
Typeform Case Study | Jobbatical

How Typeform Simplified International Talent Relocation with Jobbatical

Typeform Case Study | JobbaticalPlay button
Numbers of relocations
10+
Service
Visa & Immigration
Industry
SaaS / Online Form & Survey Software

How Typeform Relocated International Talent Across 4 Countries with Jobbatical

A look at how a dedicated Global Mobility Manager and one centralized dashboard helped Typeform manage relocations across Spain, Germany, the US, and the UK, powered by Jobbatical end-to-end case management platform.

4 CountriesSpain, Germany, the US & the UK
24/7Dedicated Global Mobility Manager support
SaaSOnline form & survey software company
100%Of relocation cases tracked in a single view
Key Takeaways
  • Every relocation case now lives in one centralized dashboard
    Scattered email threads were replaced with a single overview of all employee cases, visas, and documents.
  • A dedicated Global Mobility Manager available 24/7
    Typeform has a single, hands-on point of contact for both Typeform's People Ops team and relocating candidates.
  • Relocations spanning 4 countries — Spain, Germany, the US, and the UK
    Typeform's international hiring model now runs on a consistent process across every destination.
  • Candidates informed at every stage of their relocation
    Proactive communication closed the information gaps that previously left employees unsure of next steps.
  • Significant time freed up for the People Operations team
    Moving off manual email tracking gave Typeform's HR team back the agenda time previously lost to case management.
Typeform manage relocations across Spain, Germany, the US, and the UK, powered by Jobbatical end-to-end case management platform.

The Situation

A Growing International Team, Data managed Through Emails

International hiring has been part of Typeform's DNA from day one. As a company built around flexibility and adaptability, Typeform has long recognized that a diverse, international team isn't just a values statement , it's a competitive advantage, giving the People Ops team access to a broader, deeper talent pool.

But every cross-border hire comes with an operational reality most HR teams underestimate: the relocation process behind the offer letter. Visa applications, documentation, and deadlines all had to be tracked manually and without a dedicated system, that tracking lived almost entirely in long, fragmented email threads.

Learn how the right global mobility services turn international hiring into a lasting competitive advantage, and see how the right immigration setup for startups and small businesses lets growing teams tap a broader talent pool from day one.
Client Snapshot Email Threads → 1 Dashboard

The Process Challenge

Typeform's People Ops team managed every relocation case through long, fragmented email threads with no centralized overview.

  • Sector: SaaS / Online Forms
  • Team: People Operations
  • Previous Process: Email-based case tracking
  • Root Cause: No single source of truth for cases or documents
  • Partner: Jobbatical
What Was at Stake Time & Candidate Trust

The Operational Risk

Every fragmented case cost the People Ops team time and left candidates uncertain about where they stood in the process.

  • Agenda time lost: Significant hours on manual case tracking
  • Candidate gaps: Stages and steps not clearly communicated
  • No overview: Visas and documents scattered across threads
  • Support model: Reactive, ad hoc
  • Compliance risk: Manual, inconsistent case handling

The Trigger

When Relocation Ran on Endless Email Threads: Typeform

As Typeform's international hiring grew, so did the administrative weight behind every cross-border hire. Each new relocation meant fresh visa applications, new documentation, and another set of deadlines all stacked on top of a People Operations team already stretched across strategic HR priorities.

The root cause wasn't the complexity of immigration itself. It was structural: every case ran through long, scattered email threads with no single dashboard or overview to track visa statuses, documents, and deadlines across employees.

Understand how a unified global immigration platform creates a single source of truth for visa statuses and deadlines, and how the right relocation partner removes the administrative weight behind every cross-border hire.
CASE VISIBILITY, BEFORE VS AFTER Email-driven process With Jobbatical Single source of truth Dozens of email threads GAPS One dashboard CLEAR VIEW Case opened In progress Relocation complete ONE PLACE

The Barrier

Why an Email-Driven Process Doesn't Scale : Typeform

Running relocation through email works until it doesn't. As case volume grew, Typeform People Ops team lost the one thing every cross-border hire depends on: a clear, shared view of where each case stood.

Documents, visa statuses, and deadlines lived across dozens of threads, and candidates were often left guessing about their own next steps. Without a centralized system and a named point of contact, gaps went unnoticed until they became problems.

See how Jobbatical's smart immigration platform closes the visibility gaps that email threads create, and how solutions for global mobility managers keep both HR teams and candidates informed at every stage.
WHERE THE EMAIL PROCESS BREAKS DOWN Fragmented Tracking Cases spread across dozens of email threads instead of one source of truth. No case overview ? Candidate Info Gaps Relocating employees often weren't told every stage or step of their own move. Anxiety and guesswork Time Drain on People Ops Chasing information pulled time away from strategic HR priorities. Less strategic time Every gap added friction to a process that should feel seamless for HR and candidates alike.

The Solution

One Dashboard, One Dedicated Global Mobility Manager: Typeform

Jobbatical paired Typeform with a dedicated Global Mobility Manager and a single dashboard consolidating every employee case, visa status, and document in one place.
Instead of chasing information across inboxes, the People Ops team gained a named point of contact available around the clock, proactive communication that kept candidates informed at every stage, and hands-on, empathetic case management in place of ad hoc email coordination.

Learn what a dedicated approach to enterprise global mobility brings to your team for optimization of immigration solutions.
Typeform Centralized Relocation Process by Jobbatical
1
Candidate Hired
HR initiates
2
Mobility Manager Assigned
Single contact
3
Dashboard Opens
All cases tracked
4
Candidate Guided
Every stage
5
Relocation Complete
HR time freed
Conclusion: The Relocation Process Your People Ops Team No Longer Has to Dread

Typeform's relocation bottleneck was never about immigration being hard it was about a process with no centre of gravity. Partnering with Jobbatical replaced scattered email threads with one dashboard and one dedicated Global Mobility Manager, giving the People Ops team full visibility and giving candidates a guided, transparent experience from day one.

  • One dashboard replaced dozens of email threads
    Every case, visa status, and document now lives in a single overview instead of scattered inboxes a genuine source of truth for the whole People Ops team.
  • A dedicated Global Mobility Manager, available 24/7
    A named point of contact — hands-on and empathetic replaced a queue of unanswered emails for both HR and relocating candidates.
  • Candidates informed and supported at every stage
    Proactive, transparent communication closed the information gaps that previously left employees guessing during a major life transition.
  • Value delivered from the very first relocation case
    Immediate dashboard visibility and a named contact meant the shift from reactive to proactive case handling paid off from day one not months later.
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