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Key Takeaways
- Ongoing technical disruptions in Portugal, reported on August 7, 2025, affect key government systems, including Segurança Social, AIMA, IRN, and the Ministry of Justice.
- Issues, expected to last until at least August 20, 2025, halt NISS applications, citizenship requests, and residence permit appointments.
- AIMA service desks face cancellations with no rescheduling options yet.
- Jobbatical is in contact with authorities, offering case-by-case solutions and updates. Please contact Jobbatical for support.
New alert about ongoing technical disruptions
The technical disruptions is affecting key government systems in Portugal, namely:
- Social Security (Segurança Social)
- AIMA
- Ministry of Justice
- IRN (Civil Registry Offices)
These issues have been
- acknowledged by the authorities on August 7th in the evening
- and are expected to persist at least until August 20th.
How this may impact you or your employees:
- NISS (Social Security Number) applications cannot currently be submitted online or at service desks.
- Citizenship requests and residence permit appointments are also affected.
- AIMA service desks have experienced appointment cancellations, with no immediate possibility for rescheduling. Authorities have advised applicants to await further contact from AIMA.
- Renewal applications through the new online portal.
How Jobbatical is looking to help you?
We understand the frustration and uncertainty this may cause and would like to reassure you that:
- We are in continuous contact with the relevant authorities and service desks to monitor the situation.
- We are exploring all possible alternatives on a case-by-case basis.
- Our team remains available to guide you through temporary solutions where feasible.
We will continue to provide updates as soon as more information becomes available.
If you have any urgent concerns, feel free to reach out to your Jobbatical point of contact or reach us via our website here.
Thank you for your patience and trust towards Jobbatical.
Important Government Website Links Included:
- Segurança Social (Social Security): Official website for updates on NISS applications and services - www.seg-social.pt
- AIMA (Agency for Integration, Migration, and Asylum): For residence permit and citizenship application updates - www.aima.gov.pt
- IRN (Instituto dos Registos e do Notariado): For civil registry and permit renewal information - www.irn.justica.gov.pt
- Ministério da Justiça (Ministry of Justice): For broader updates on justice-related services - www.mj.gov.pt
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