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Technical Disruptions in Portugal: Updates on Social Security, AIMA, and IRN Services - August 2025

4
min read
Last updated
February 10, 2026
Portugal Technical Disruptions 2025: Segurança Social, AIMA, IRN Updates | JobbaticalPortugal Technical Disruptions 2025: Segurança Social, AIMA, IRN Updates | Jobbatical
  • Ongoing technical disruptions in Portugal, reported on August 7, 2025, affect key government systems, including Segurança Social, AIMA, IRN, and the Ministry of Justice.
  • Issues, expected to last until at least August 20, 2025, halt NISS applications, citizenship requests, and residence permit appointments. 
  • AIMA service desks face cancellations with no rescheduling options yet. 
  • Jobbatical is in contact with authorities, offering case-by-case solutions and updates. Please contact Jobbatical for support.

New alert about ongoing technical disruptions

The technical disruptions is affecting key government systems in Portugal, namely:

  • Social Security (Segurança Social)
  • AIMA 
  • Ministry of Justice
  • IRN (Civil Registry Offices)

These issues have been

  • acknowledged by the authorities on August 7th in the evening
  • and are expected to persist at least until August 20th.

How this may impact you or your employees:

  • NISS (Social Security Number) applications cannot currently be submitted online or at service desks.
  • Citizenship requests and residence permit appointments are also affected.
  • AIMA service desks have experienced appointment cancellations, with no immediate possibility for rescheduling. Authorities have advised applicants to await further contact from AIMA.
  • Renewal applications through the new online portal.

How Jobbatical is looking to help you?

We understand the frustration and uncertainty this may cause and would like to reassure you that:

  • We are in continuous contact with the relevant authorities and service desks to monitor the situation.
  • We are exploring all possible alternatives on a case-by-case basis.
  • Our team remains available to guide you through temporary solutions where feasible.

We will continue to provide updates as soon as more information becomes available.
If you have any urgent concerns, feel free to reach out to your Jobbatical point of contact or reach us via our website here.

Important Government Website Links Included:

  • Segurança Social (Social Security): Official website for updates on NISS applications and services - www.seg-social.pt
  • AIMA (Agency for Integration, Migration, and Asylum): For residence permit and citizenship application updates - www.aima.gov.pt
  • IRN (Instituto dos Registos e do Notariado): For civil registry and permit renewal information - www.irn.justica.gov.pt
  • Ministério da Justiça (Ministry of Justice): For broader updates on justice-related services - www.mj.gov.pt
Disclaimer:

Immigration laws and policies change frequently and may vary by country or nationality. While we strive to provide accurate and up-to-date information, we recommend doing your own due diligence or consulting official sources. You're also welcome to contact us directly for the latest guidance. Jobbatical is not responsible for decisions made based on the information provided.

Frequently Asked Questions (FAQ)

Which Portuguese systems faced disruptions in 2025?

AIMA, IRN, and Segurança Social experienced technical outages.

How do disruptions affect immigration timelines?

They delay permits, registrations, and compliance confirmations.

What should HR teams do during disruptions?

Monitor updates, plan buffer time, and use tracking platforms.

Can immigration platforms reduce disruption risk?

Yes, they provide alerts, visibility, and compliance monitoring.

Why is proactive tracking critical during outages?

To avoid missed deadlines, penalties, and hiring delays.

Need help with Immigration services in Portugal?

Talk to our experts for industry best employee experience.

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