New Case Timeline 

We’re introducing an improved case timeline, ensuring better communication and alignment between employer users, employees, and agents. Here’s what you can expect:

-> Unified language across employees, agents, and HR for better alignment on case progress
-> Easy view of key milestones for quick insights
-> Clearer, easy-to-follow case updates for Employer users

Quickly generate an updated case timeline for any employee on the Dashboard page. You can also easily see the timeline by accessing Case Overview, Case Summary, and the Cases page. 

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