September 25, 2024
Employers

Enhanced Case Timeline for Seamless Tracking

We are excited to introduce our improved case timeline, specifically designed to foster better communication and ensure total alignment between employer users, employees, and agents. This update streamlines the tracking process, providing a unified experience for all parties involved in a relocation or immigration case.

With this enhanced timeline, you can expect the following benefits:

  • Unified Communication: By using standardized language across the platform, employees, agents, and HR teams stay perfectly aligned on case progress, reducing misunderstandings and manual follow-ups.
  • Quick Milestone Insights: Key milestones are now highlighted within a simplified view, allowing you to identify critical progress points and upcoming requirements at a glance.
  • Clearer Employer Updates: Employer users benefit from intuitive, easy-to-follow case status updates that provide better visibility into every stage of the journey.

Generating an updated case timeline is simple. You can view the real-time status for any employee directly from your main Dashboard. Additionally, for more granular details, the timeline is fully integrated and accessible via the Case Overview, Case Summary, and the general Cases page.