The Smart Question Composer is a powerful new tool designed to save employers time and improve communication efficiency within the platform. By leveraging automated data gathering, this feature allows you to quickly generate and send relevant questions during any conversation thread.
Instead of manually typing out routine inquiries, you can now access a library of frequently asked questions tailored to the specific context of your active cases. The system automatically pulls necessary case information to ensure your questions are accurate and professional.
To use the Smart Question Composer, simply select one of the following categories to see a set of auto-composed questions:
Once a category is selected, the system provides a set of ready-to-use questions. With just a single click, you can insert these questions into your conversation, ensuring you stay on top of your workflow without the administrative burden of repetitive typing.