WhatsApp Notifications for Employees

We're happy to announce that employees can now receive case updates directly on WhatsApp! This new feature enhances communication and keeps employees informed about their case progress.

To enable WhatsApp notifications, employees can follow these steps:

> Go to Settings > Notifications > General > Receive notifications on WhatsApp.
> Or, for renewal cases, access the WhatsApp widget on their dashboard.

A simple two-step verification process is required to activate the feature.